Contact Us

We try to keep costs low, so that we can keep our fees as low as possible.


As a result of this, we ask that if our FAQ page or online claims tracker doesn't have the information you need, you contact us by email.


You can email us at team@reclaimppi.co.uk

Have a question? why not visit our FAQ page, by clicking the button below.

Write to us

Reclaim PPI

Floor 13

Tower House

Fairfax Street

Bristol

BS1 3BN


Want an update on your claim? you can track your claim online with our Claims Tracker. Simply click the button below.

Our Complaints Procedure

At Reclaim PPI we do everything we can to make sure our customers get the best possible service. However, sometimes we don’t get things right first time. If you’re not completely happy with our service we’d like to hear about it so that we can do something to put it right. You can tell us about your concerns by email, letter, or in person, using the following contact details:

Reclaim PPI

Floor 13

Tower House

Fairfax Street

Bristol

BS1 3BN


Email: complaints@reclaimppi.co.uk


Procedure


Our aim is to handle your complaint fairly, consistently and quickly. In order to do this, it will help if you provide as much information as possible and detail how you would like us to resolve the problem. If we uphold your compliant we will apologize and we will explain what went wrong. Wherever possible, we will take the necessary steps to prevent the problem re-occurring.

We will acknowledge receipt of the complaint within 5 working days. We will provide you with our final response to your complaint within 8 weeks. 


If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to:


The Financial Ombudsman Service

Exchange Tower

London

E14 9SR


Telephone: 0300 123 9 123 or 0800 023 4567.

They’re available between 8am to 8pm Monday to Friday, and from 9am to 1pm on Saturdays.


Email: complaint.info@financial-ombudsman.org.uk

Visit: www.financial-ombudsman.org.uk/consumer/complaints.htm


Other Details

ReclaimPPI.co.uk is a trading style of Financial Claims Made Simple Ltd, authorised and regulated by the Financial Conduct Authority (Temporary Permissions Number: 833865).


Financial Claims Made Simple Ltd are registered in England and Wales, Company Number 6268019


Data Protection Registration Number Z9932118

Start Your Claim Today

ReclaimPPI is a trading style of Financial Claims Made Simple Ltd


13th Floor, Tower House, Fairfax Street, Bristol, BS1 3BN. Company Number 06268019. Financial Claims Made Simple are authorised and regulated by the Financial Conduct Authority (Temporary Permissions Number: 833865). VAT Registration: 908 6282 08

Alliance of Claims Companies