Frequently Asked Questions (FAQ)
1. Why don't you list my lender?
We only deal with the lenders listed on our website. To be able to charge a 10% + VAT fee we only deal with lenders with whom have agreed an electronic process of communication. This reduces our costs and allows us to pass those savings on to you.
2. Can you handle my claim for a lender not on your list?
I'm afraid not. ReclaimPPI.co.uk deals exclusively with lenders who can work with us electronically. Some lenders don't have electronic processes in place, and reclaiming PPI from them requires a lot of letter writing, postage, people and time.
Resource Legal Limited deals with far more lenders, and you can start a claim with them directly by calling 0800 458 3012 between 9am to 5pm Monday to Friday.
Or visit their website by clicking the button below.
Please note that they charge a higher fee of 20% including VAT because of the additional work involved and are not part of ReclaimPPI.co.uk
3. I took a loan/credit card in 1992, can you look into it?
Yes, we will look into PPI on loans, credit cards and mortgages taken out from 1989 to 2010. If you had a loan, credit card or mortgage within this date range, it could have had PPI attached, so find out now by submitting our form.
5. How long does it take to find my PPI?
Once we have submitted a request for your PPI records to your lender they have up to 40 days to issue a response as allowed by the Data Protection Act, but often they respond sooner. Once we have been able to establish if you had PPI, we will email you.’
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ReclaimPPI is a trading style of Financial Claims Made Simple Ltd
13th Floor, Tower House, Fairfax Street, Bristol, BS1 3BN. Company Number 06268019. Financial Claims Made Simple is regulated by the Claims Management Regulator in respect of regulated claims management activities. Our registration is recorded on the website: www.gov.uk/moj/cmr (authorisation number CRM6590). VAT Registration: 908 6282 08